Is My Existing PBX Compatible With SIP Trunks?
A practical compatibility assessment for connecting an existing business PBX to SIP trunks safely and reliably.
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SIP Trunk Migration Checklist: Moving Without Disrupting Business Calls
A practical SIP trunk migration checklist covering number audits, compatibility, testing, porting, cutover and post-migration checks.
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Get a FREE Samsung Galaxy Tab A11+ 5G with Hosted 3CX This September
Get a FREE Samsung Galaxy Tab A11+ 5G 256GB worth up to £250 when you order a qualifying Hosted 3CX 16SC AI+ system on a 24-month agreement this September.
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3CX Cloud vs Local AI Transcription: Which Is Right?
A practical comparison of cloud transcription services and the standalone 3CX AI Server for businesses planning call transcription and summaries.
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What Is the 3CX AI Customer Service Agent?
A practical look at the new 3CX AI Customer Service Agent, what it can handle, where human support still matters and how businesses should prepare.
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3CX MCP Server Explained: Can AI Help Manage Your PBX?
What the new 3CX MCP Server can do, how its permission model works and what administrators should consider before connecting an AI client.
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3CX AI Knowledge Base: How to Improve Agent Answers
A practical guide to preparing focused, structured and maintainable knowledge sources for a 3CX AI Agent.
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3CX Programmable Extensions: Building Custom AI Voice Apps
A practical introduction to 3CX Programmable Extensions, AI-provider choice, service principals, call testing and production safeguards.
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3CX AI Call Summaries: Notes and Action Items in Update 10
3CX V20 Update 10 adds structured notes and action items to AI call summaries. Learn what changed, how businesses can use it and what to consider before enabling it.
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SIP Trunk Failover Explained: Protecting Inbound and Outbound Calling
Understand what SIP trunk failover can protect, the dependencies it cannot remove and how to test inbound and outbound continuity.
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Buy a 3CX Licence Key Online UK – Save 10%
Already have your own server, cloud platform or on-premise 3CX installation? You can now configure and buy a standalone 3CX licence online from I.T Communications—and receive 10% off the website price through this article.
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Planning a Multi-Site Business Phone System
A practical guide to planning numbers, routing, connectivity, resilience and support for a business phone system shared across several sites.
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