01Core agreement
Master terms
Master Terms and Conditions
The principal terms governing the supply of services by I.T Communications Limited and the overall customer relationship.
IT Communications
General Terms & Conditions
Read the terms that apply to services supplied by I.T Communications Limited.
View legal documentsClear terms for every service relationship
Straightforward documentation
Find the terms that apply to your service.
Our contractual documents are organised by customer type and service. Choose the relevant document below to read or download the complete terms in PDF format.
If you are unsure which document applies, our UK support team can help you identify the right terms.
Document library
General terms and service appendices.
Each document opens in a new browser tab so you can review, save or print it.
Open master terms
02Service appendix
Connectivity
Leased Line Terms and Conditions
The specific terms for Internet Connect services, including business fibre leased lines and associated connectivity services.
03Account appendix
Partner services
Wholesale & Reseller Terms
The additional terms and conditions that apply specifically to wholesale and reseller accounts.
Using these documents
A clear contractual structure.
Start with the master terms
The Master Terms and Conditions set out the central terms of the customer relationship.
Add the relevant appendix
Service-specific or account-specific terms apply alongside the master agreement where relevant.
Keep a copy for your records
Each document is supplied as a PDF and can be downloaded or printed for future reference.
Need clarification?
Talk to our UK team.
We can help you locate the correct document or answer practical questions about which terms relate to your service.