Last updated: 1 September 2026
I.T Communications Limited is responsible for the personal information described in this notice. We are registered in England under company number 7418692 and our registered office is Seedbed Business Centre, Vanguard Way, Shoeburyness, Essex, SS3 9QY.
Information we collect
Depending on how you use the website, we may collect your name, company, business contact details, service requirements, correspondence, quotation or order information, payment status and technical information about your visit. Please do not include confidential or sensitive information in a general enquiry unless it is necessary and we have asked you to provide it.
How we use personal information
- To respond to enquiries and provide requested quotations or support.
- To take steps at your request before entering into a contract and to administer services or orders.
- To process and verify payments through our payment provider.
- To operate, secure, diagnose and improve the website and our services.
- To measure website and advertising performance where you have given consent.
- To comply with legal, regulatory, accounting and fraud-prevention obligations.
Our legal basis will depend on the context. It may be your consent, performance of a contract, steps requested before a contract, compliance with a legal obligation, or our legitimate interests in operating and securing our business and responding to business enquiries. Where processing relies on consent, you can withdraw it at any time without affecting earlier processing.
Who receives the information
We may use carefully selected providers for website hosting, communications, customer support, analytics, advertising measurement and payment processing. Current website integrations include Google, Meta, Zoho SalesIQ and Revolut. We disclose only what is necessary for the relevant purpose and may also disclose information where required by law or to protect legal rights.
Some providers may process information outside the United Kingdom. Where this happens, we require an appropriate lawful transfer mechanism and safeguards relevant to the provider and service.
Payments
Card details are entered on payment pages hosted by Revolut. We receive order and payment-status information needed to reconcile and fulfil the transaction, but the Website is not intended to receive or store your complete card number or security code.
Retention and security
We retain personal information only for as long as it is needed for the purpose collected, including customer service, contractual, accounting, legal and security requirements. Different records therefore have different retention periods. We use technical and organisational measures intended to protect information, but no internet service can guarantee absolute security.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct or erase personal information; restrict or object to processing; receive portable information; and withdraw consent. These rights are not absolute and exemptions may apply.
To ask a privacy question or exercise a right, email support@it-communicationsltd.co.uk, call 03300 250 250, or write to the registered office above. We may need to verify your identity before acting on a request.
You may also complain to the UK Information Commissioner's Office. Information about doing so is available at ico.org.uk/make-a-complaint.
Cookies and changes to this notice
Our cookie notice explains the storage and third-party services used by this website. We may update this notice when our services or legal obligations change; the date at the top shows the latest revision.