Measure
Peak concurrent calls
Estimate how many external conversations happen at the same time.
IT Communications
Soft-Switch PBX Pricing
Clear, scalable Soft-Switch PBX packages for organisations that need control, capacity and dependable support.
Capacity-based monthly pricing
Scale the service around real call demand.
Soft-Switch PBX packages are sized by concurrent calls, with a clear recommended user range for each service level.
Start with the busiest period of your working day. Our team will validate capacity before order and help you avoid unnecessary cost.
Match
Recommended users
Use the guidance as a starting point for your organisation and call profile.
Confirm
Final service design
We validate capacity, numbers, call flows and migration requirements.
Hosted Soft-Switch PBX pricing
A clear package for every stage of growth.
Starting from£59.96per month
Concurrent callsMaximum usersRecommended usersHostingMonthly rental
241-4Shared hosting£59.96
485-8Shared hosting£119.92
6129-12Shared hosting£179.88
81613-16Shared hosting£239.84
122417-24Shared hosting£359.76
163225-32Shared hosting£479.68
244833-48Shared hosting£719.52
326449-64Shared hosting£959.36
489665-96Shared hosting£1,439.04
6412897-128Shared hosting£1,918.72
96192129-192Shared hosting£2,878.08
128256193-256Shared hosting£3,837.44
✓
Not sure which tier is right?
Ask us to size your system →We will assess peak calling, user numbers and future growth before confirming your service.
Included with every package
The essentials for a production phone system.
Your monthly rental combines the hosted platform with calling, numbers and ongoing support.
Minutes per channel
Outbound minutes to selected UK destinations.
UK phone numbers
Use new numbers or arrange to port existing numbers.
Hosted PBX platform
No on-site PBX server is required.
Package support
Support is included within the defined service scope.
Flexible working
Desktop and mobile access for distributed teams.
Keep your numbers
Guidance through the number-porting process.
Inclusive minutes apply to selected destinations. Calls outside the allowance are charged at the applicable Gold Tariff. Your SIP trunk must be supplied by IT Communications for the full support scope. Integration work may be quoted separately.
Commercial clarity
Know what to expect before you order.
We confirm the final specification, migration scope and any exceptional charges before the service is placed.
View service termsGold numbers and number-porting fees remain exceptions.
Basic support from 9am to 5pm is included.
Upgrade or downgrade with applicable pro-rata invoicing or credit.
Plan your phone system
Choose the capacity your business needs.
Tell us about your users, locations, existing numbers and peak call demand. We will recommend the right package and plan the move.