Business Fibre Leased Lines

A business fibre leased line combines a dedicated Layer 2 access circuit with a managed Layer 3 internet service. I.T Communications provides the Layer 3 service, including routing, IP connectivity, monitoring and support, over dedicated symmetrical bandwidth suitable for cloud, voice, video and critical applications.

A leased line provides dedicated, symmetrical Layer 2 access with committed capacity. Business broadband is generally shared and may provide different upload and download speeds. I.T Communications manages the Layer 3 internet service delivered over the selected connection.

These labels describe the Layer 2 carrier route used to connect your premises to the I.T Communications Layer 3 service. They do not change the bandwidth, bearer or contract term you selected.

• On-net means the access circuit can use the selected carrier’s own fibre network and exchange footprint.
• On-net / Openreach combines the selected carrier’s network with an Openreach Layer 2 access connection into the site.
• On-net / EAD uses an Ethernet Access Direct dedicated fibre access circuit for the site.
• On-net / Ethernet uses the selected carrier’s network with an available business Ethernet Layer 2 access tail.
• On-net / National uses a national wholesale Layer 2 access route where direct on-net access is unavailable or is not the selected route.

Every displayed option supports the same requested I.T Communications Layer 3 service profile. Before an order is placed, we confirm the selected carrier, physical access route, expected delivery and any survey or resilience requirements with you.

I.T Communications is your Layer 3 service provider and your single point of contact. We design and manage the routed internet service, IP addressing, monitoring and ongoing support. We purchase the underlying Layer 2 access circuit from one of our selected carriers according to availability, suitability and the agreed commercial option. The carrier supplies the physical access circuit; I.T Communications remains responsible for delivering and supporting the managed service provided to you.

Bandwidth is the committed upload and download speed available for your business to use. For example, a 100 Mbps service provides up to 100 Mbps in both directions.

Bearer capacity is the maximum speed the installed Layer 2 circuit can support. A 100 Mbps service on a 1 Gbps bearer leaves capacity to increase the service speed later, subject to availability and commercial agreement, without necessarily replacing the physical circuit.

Contract term is the minimum agreed service period, commonly between 12 and 60 months. A longer term may reduce the monthly charge or spread installation costs differently, but it also represents a longer commitment.

The installation address, required bandwidth, bearer capacity, contract term, Layer 2 carrier availability and any survey or construction requirements can affect the quote.

Installation time varies by location, Layer 2 carrier availability, survey outcome and any construction work required. I.T Communications coordinates the delivery process and confirms the installation plan after the carrier checks.

The selected Layer 2 carrier may require a site survey to validate the fibre route, building entry and installation requirements. I.T Communications coordinates this with you as part of the managed delivery.