UK-based support

Telecom websites, portals & APIs

Your Telecom Business. Your Website. Your Customer Portal.

Launch a digital telecom platform built around your business. We can design your website, customer portal and telecom integrations, connecting your customer experience directly into I.T Communications wholesale services and APIs.

Your brand. Your domain. Your customer relationship.

Bespoke DevelopmentYour Brand & DomainTelecom API Integration

More than website development

One connected platform for your telecom business.

Most web developers understand websites. Telecom wholesalers understand telecom services. We bring both together, combining telecom expertise, software development, customer portals and API integration into one connected solution.

From the website your customer sees to the wholesale systems operating behind it.
WebsiteCustomer PortalWholesale & Supplier APIs

Built for telecom resellers, MSPs, IT providers and communications businesses that want more control over the way they sell and manage services.

Built from experience, not theory

We built it for ourselves.
Now we can build it for you.

We've already built the kind of connected telecom environment we're offering to our partners. Our own website, customer portal and operational systems bring together customers, services, live pricing, ordering, supplier integrations and automation. That real-world development experience can now be applied to your business.

it-communicationsltd.co.uk
I.T COMMUNICATIONSSolutions   Connectivity   Help
UK BUSINESS COMMUNICATIONSOne partner. Every business connection.

Voice, connectivity and customer journeys connected through one modern website.

Explore services →
Hosted 3CXBusiness BroadbandFibre Leased Lines
PORTAL CONNECTED
Services24Open orders08Quotes16
CUSTOMER PORTALCustomer & service management

Built around your business

Bespoke by design.
Not another shared template.

Your services, pricing, suppliers, customer journeys and sales processes are individual. We begin by understanding how your business operates, then shape the website, portal and integrations around the agreed requirements.

Discuss your requirements →
YOUR PLATFORM SPECIFICATION
Your BrandIdentity, domains and customer experience
Your ServicesVoice, connectivity, hardware and products
Your CommercialsRetail pricing and customer journeys
Your IntegrationsITC and agreed third-party APIs
Your PortalCustomer accounts and service functionality
Your AutomationOrdering, provisioning and fulfilment
One platform. Designed around one reseller: you.

Connected wholesale automation

From customer selection to fulfilment.

An agreed integration can connect the customer-facing journey with the wholesale and supplier systems behind it, reducing duplicated administration and improving visibility.

01CUSTOMER

End customer

Chooses a service or product.

02YOUR BRAND

Website & portal

Shows retail information and captures the order.

03INTEGRATION

ITC API

Submits agreed order data securely.

04WHOLESALE

ITC platform

Processes and routes the request.

05FULFILMENT

Carrier or supplier

Receives the order where integration exists.

06VISIBILITY

Status returned

Updates flow back through the platform.

Your customer buys from you. The technology behind the scenes handles the journey.

Available automation depends on the agreed project scope, service workflow and supported APIs.

A practical hardware journey

Your retail price.
Your customer.
Connected fulfilment.

A customer can browse hardware on your website, see your retail pricing and order through your branded portal. The agreed integration can submit the order at your wholesale price for onward fulfilment.

You control the retail relationship. We provide the wholesale infrastructure underneath it.
YOUR CATALOGUE
Business IP PhoneYour retail price
CONNECTED ORDER JOURNEY01 Customer pays your retail price02 Order submitted at your reseller price03 Passed for supplier fulfilment Order status returned

What could be connected

A platform shaped around
the services you want to sell.

Capabilities are selected during discovery and specification. Each implementation is individually scoped rather than supplied as a fixed feature bundle.

01

Public website

  • Service and acquisition journeys
  • Number, product and quote tools
  • SEO, analytics and structured data
  • Customer login and live information
02

Customer portal

  • Services, numbers and users
  • Quotes, orders and status
  • Billing, support and documents
  • Account and service management
03

Telecom integrations

  • Connect ordering into ITC services
  • Automate supported supplier journeys
  • Provision numbers, voice and hardware
  • Return order and service status

And much more, depending on your requirements and the available APIs.

Built to help you grow

Spend less time running systems.
More time growing your telecom business.

Technology matters when it creates a stronger commercial operation for your team and a better experience for your customers.

01

Sell under your own brand

Build customer loyalty around your company rather than the underlying wholesaler.

02

Reduce manual administration

Connect ordering and service workflows where the available APIs permit.

03

Control your margins

Present your retail pricing while purchasing through your agreed wholesale arrangement.

04

Scale your offering

Add services and integrations as your telecom business develops.

Your brand. Your domain.

You own the customer
relationship.

Your website and portal can operate under your company identity and agreed domains while being hosted and managed on I.T Communications infrastructure.

www.yourcompany.co.uk
portal.yourcompany.co.uk

A controlled development process

From first conversation to managed launch.

You don't need to arrive with a technical specification. Tell us how your business works, what customers should be able to do and where you want to remove manual processes. We can help define the technology from there.

  1. 01

    Discovery

    Understand your business and objectives.

  2. 02

    Specification

    Define services, workflows and integrations.

  3. 03

    Design

    Create the experience around your brand.

  4. 04

    Development

    Build the website, portal and connectivity.

  5. 05

    Testing

    Validate journeys and integrations.

  6. 06

    Launch

    Deploy to your domain.

  7. 07

    Evolution

    Expand the platform as you grow.

More than a wholesale account

Your digital platform. Our wholesale network behind it.

This service extends the I.T Communications reseller programme beyond wholesale pricing. We can provide the telecom services underneath your business and the digital technology your customers use to buy and manage them.

Platform questions

Every platform starts
with a conversation.

There isn't a fixed package because there isn't a fixed reseller. We start by understanding your business, services and ambitions, then determine what technology and integrations make sense.

Start the conversation →
Do you provide a standard white-label portal?

No fixed shared template is imposed. The website, portal and integrations can be designed around the individual reseller and agreed project requirements.

Can the website and portal use our own domain and branding?

Yes. Solutions can operate under your brand using your own domain or agreed subdomains, subject to the final project configuration.

Can our retail pricing differ from wholesale pricing?

Customer-facing retail pricing and reseller wholesale pricing can be separated where supported by the agreed system and integration.

Can orders be automated?

Yes, where the relevant APIs, supplier services and operational workflows support automation. The available journey is confirmed during specification.

Can services from other suppliers be integrated?

Potentially. Each external integration must be assessed for API availability, security, commercial permission and the custom development required.

Do we need to become an I.T Communications reseller?

The service is primarily designed around the I.T Communications reseller ecosystem. The appropriate commercial and technical relationship is discussed during consultation.

How much does a bespoke telecom platform cost?

Every implementation is different. We review the required website, portal, integrations and ongoing service before preparing an individual commercial proposal.

Who hosts and maintains the platform?

I.T Communications can provide managed hosting, maintenance and technical support as part of the agreed service arrangement.

Tell us what you want to build

Start with the wider picture.

Tell us where your telecom business is today and where you want to take it. We'll look at the services, customer experience, portal functionality and automation needed to help get you there.

No fixed packages. No shared template. A platform scoped around your business.
Tell us what you want to achieve.Discuss Your PlatformBecome a Reseller →