Nico Saville Achieves 3CX Advanced Certification
Nico Saville has achieved 3CX Advanced Certification, awarded 17 September 2026, after first gaining 3CX certification in 2023.
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Category: 3CX
Samantha Benwell Renews 3CX Advanced Certification
Samantha Benwell has held 3CX Advanced Certification for years. Her latest recertification, dated 17 September 2026, supports her ongoing work with Hosted 3CX and existing systems.
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3CX Ad-Hoc Support: One-Off Help Without a Contract
A practical guide to one-off 3CX support: common reasons to contact an engineer, hourly pricing, supported-system requirements and preparing for a remote session.
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What Can a 3CX AI Receptionist Do for a Business?
A 3CX AI receptionist can handle defined conversations and routing, but it needs careful scope, escalation, data controls and ongoing review.
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When Should a Business Use an Independent 3CX Support Provider?
Independent support can join up the PBX, hosting, SIP and network layers. Learn when it helps and what a support agreement should define.
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3CX Licensing Explained: Users, Editions and Simultaneous Calls
3CX capacity is not simply a per-handset calculation. Learn how users, editions and simultaneous calls affect a suitable licence.
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Get a FREE Samsung Galaxy Tab A11+ 5G with Hosted 3CX This September
Get a FREE Samsung Galaxy Tab A11+ 5G 256GB worth up to £250 when you order a qualifying Hosted 3CX 16SC AI+ system on a 24-month agreement this September.
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3CX Cloud vs Local AI Transcription: Which Is Right?
A practical comparison of cloud transcription services and the standalone 3CX AI Server for businesses planning call transcription and summaries.
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What Is the 3CX AI Customer Service Agent?
A practical look at the new 3CX AI Customer Service Agent, what it can handle, where human support still matters and how businesses should prepare.
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3CX MCP Server Explained: Can AI Help Manage Your PBX?
What the new 3CX MCP Server can do, how its permission model works and what administrators should consider before connecting an AI client.
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3CX AI Knowledge Base: How to Improve Agent Answers
A practical guide to preparing focused, structured and maintainable knowledge sources for a 3CX AI Agent.
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3CX Programmable Extensions: Building Custom AI Voice Apps
A practical introduction to 3CX Programmable Extensions, AI-provider choice, service principals, call testing and production safeguards.
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