Check the destination
Review the listed UK landline, mobile and 0800 destinations. The call-band codes identify the destinations covered by the package.
Inclusive calling
Inclusive Call Minutes
Check the UK destinations included in your call package and see how your inclusive minute allowance relates to your SIP channel subscription.
UK landline destinationsListed UK mobile call bandsUK 0800 included1,000 minutes per SIP channel
Understanding your allowance
Know where you can call and how many minutes are included.
Your allowance depends on your SIP channel subscription. Use the destination list and allowance table below to check what is included, then contact us if you need help confirming your account details.
Find your allowance
Eligible accounts include 1,000 minutes per SIP channel. For example, 4 channels include 4,000 minutes and 8 channels include 8,000 minutes.
Check other call rates
For destinations outside the list or calls beyond your allowance, check the call tariff and confirm the applicable charges with our team.
A simple allowance check
From your subscription to your included minutes.
Check account eligibility, find your channel count, read the allowance table and review the included destinations.
1Account eligibility
2SIP channel count
3Minute allowance
4Included destinations
Before you call
The details that determine your allowance.
- Account eligibility
- SIP channel subscription
- Included call bands
- Destination list
- Minute allowance
- Other call charges
Where you can call
Included destinations
Call bands and destinations included with our inclusive minute packages.
- UK 01, 02GBR-NAT
- UK O2 MobileF-GBR-FM1
- UK T-Mobile / EEF-GBR-FM3
- UK Orange Mobile / EEF-GBR-FM4
- UK Vodafone MobileF-GBR-FM5
- UK Three Mobile (Hutchinson G3 Mobile)F-GBR-FM6
- UK 0800F-GBR-FREE
How much is included
Your minute allowance
See the allowance for your SIP channel subscription.
1,000 minutesper SIP channel
| SIP channelsConcurrent calls | Included minutes |
|---|---|
| 4 Channels | 4,000 minutes |
| 8 Channels | 8,000 minutes |
| 16 Channels | 16,000 minutes |
| 24 Channels | 24,000 minutes |
| 32 Channels | 32,000 minutes |
| 48 Channels | 48,000 minutes |
| 64 Channels | 64,000 minutes |
| 96 Channels | 96,000 minutes |
| 128 Channels | 128,000 minutes |
Help with inclusive minutes
Not sure what your account includes?
Ask our team to confirm your inclusive minute allowance, eligible destinations and the charges that apply to other calls.