Estimate simultaneous calls
Consider inbound, outbound and internal conversations happening at the same time during peak periods.
IT Communications
Hosted 3CX Pricing
Hosted 3CX pricing from £149.90 per month. Compare call capacity, BASIC, PRO and AI editions, hosting, included services and UK support.
Clear monthly pricing
How much does hosted 3CX cost?
Hosted 3CX starts from £149.90 per month for a four-simultaneous-call system. The final price depends on call capacity, the BASIC, PRO or AI edition, hosting and support scope, contract requirements and any additional services.
3CX licensing is sized around simultaneous calls rather than charging separately for every user, so a larger team can share an appropriate pool of concurrent call capacity.
How to choose
Find the right package in three steps.
Start with your busiest calling period, then match the platform features to the way your team works.
✓
Final sizing checked by our team
We validate capacity and edition before ordering, helping avoid an undersized service or unnecessary cost.
Check user scale
Use the published user guidance as a starting point, then adjust for call-heavy or contact-centre teams.
Select the edition
Choose BASIC, PRO or AI according to the reporting, integration and advanced capabilities required.
Monthly hosted 3CX pricing
Choose your capacity and edition.
Compare service sizes, then select BASIC, PRO or AI to reveal the exact published monthly rental.
01Choose call capacity→02Select an edition→03See your price
Simultaneous callsMaximum usersRecommended usersChoose editionMonthly rental
4101–10£149.90
84011–40£221.25
168041–80£422.08
2412081–120£666.25
32192121–192£859.85
48288193–288£1,252.92
64384289–384£1,684.17
96672385–672Tailored quote
128896673–896Tailored quote
Need help sizing the service?
The published recommended-user bands are indicative and do not replace a peak-call assessment. We will confirm the correct tier and available edition before order.
Ask us to size your system →Included in every package
Everything needed to get your team live.
Your monthly rental combines the hosted platform with the essential voice services and ongoing support required to operate it.
CloudHosted 3CX1,000Minutes per channel10UK numbersUK teamSupport included
Outbound minutes
Included for selected UK destinations.
UK phone numbers
Use new numbers or arrange to port existing numbers.
Hosted instance
Hosted platform with monthly licence billing.
Support
Ongoing support included within the defined package scope.
Desktop and mobile
Enable staff to answer and collaborate from different locations.
Keep your numbers
Guidance and coordination for the number-porting process.
Selecting an edition
Match capabilities to real operational needs.
The correct edition depends on the call handling, reporting, integration and AI capabilities required. We will map these during discovery rather than selling features your team will not use.
Explore hosted 3CXCore business calling
For organisations needing professional call handling and essential communications features.
Greater insight and integration
For businesses requiring more advanced reporting, integration and operational controls.
Intelligent customer handling
For deployments using supported AI reception, transcription or advanced workflow capabilities.
Commercial clarity
Important package conditions.
We confirm the final service specification and any project work before the order is placed.
24-month term
The existing pricing information states a 24-month contract.
Selected destinations
The included outbound minutes apply only to the stated selected UK destinations.
ITC SIP trunk required
Your SIP trunk must be supplied by IT Communications for full package support.
Integrations quoted separately
Microsoft Teams, CRM and AI integration setup is available as billable project work.
Hosted 3CX pricing questions
Understand the cost before you choose.
How much does hosted 3CX cost per month?
Hosted 3CX starts from £149.90 per month for a four-simultaneous-call system. The final monthly rental depends on call capacity, edition and service requirements.
Is hosted 3CX priced per user or by simultaneous calls?
The service is primarily sized by simultaneous call capacity rather than charging separately for every user. Published user bands provide guidance for each capacity.
Is hosting included in the monthly price?
Yes. The monthly rental includes the hosted 3CX instance and monthly licence billing within the stated package scope.
Which 3CX edition should I choose?
BASIC suits core business calling, PRO adds greater reporting and integration capabilities, and AI supports selected intelligent customer-handling features.
Are SIP trunks and telephone numbers included?
Packages include the required IT Communications SIP service, 1,000 outbound minutes per channel for selected UK destinations and 10 UK telephone numbers.
What is the contract term?
The published hosted 3CX packages are supplied on a 24-month contract. Any separately quoted project work is confirmed before order.
Get a properly sized quotation
Tell us how your organisation communicates.
Share your user count, locations, peak concurrent calls, existing numbers and required integrations.