Estimate simultaneous calls
Consider inbound, outbound and internal conversations happening at the same time during peak periods.
IT Communications
Hosted 3CX Pricing
Build a tailored Hosted 3CX package around your users, locations, call capacity, features, telephone numbers and handsets.
3CX Gold Partner · Advanced Certified
I.T Communications Limited combines 3CX expertise with hands-on UK engineering and support.
Meet our 3CX certified teamClear monthly pricing
How much does hosted 3CX cost?
Hosted 3CX starts from £29.99 per month excluding VAT for shared hosting with four simultaneous calls and a maximum of 10 users, on a 24-month term. SIP trunks and Support are added separately according to the selected options. Larger dedicated systems have BASIC, PRO or AI options according to capacity.
The package must accommodate both your peak simultaneous calls and the tier’s maximum user allowance. Recommended user ranges help with planning; they do not replace those limits. For the complete service, see our managed Hosted 3CX phone system.
How to choose
Find the right package in three steps.
Start with your busiest calling period, then match the platform features to the way your team works.
✓
Final sizing checked by our team
We validate capacity and edition before ordering, helping avoid an undersized service or unnecessary cost.
Check user scale
Check the maximum user allowance as well as the recommended range. Call-heavy teams may need more simultaneous-call capacity.
Select the edition
Choose BASIC, PRO or AI according to the reporting, integration and advanced capabilities required.
Hosted 3CX • built around your business
Your phone system. Your requirements.
Build a Hosted 3CX package around your team, the features you need and the way you work.
A clearer way to choose
Build your Hosted 3CX package
Answer a few straightforward questions and we will bring the right capacity, features and services together in one tailored quote.
- 01Tell us about your team
Users, locations and call requirements
- 02Shape your service
Features, telephone numbers and handsets
- 03Review your tailored quote
Your selected services, clearly brought together
Need help choosing? Our team can help you find the right setup. Talk to us
Build your complete service
Everything needed to get your team live.
Build the complete monthly service from the hosted platform, your selected SIP package and the level of support that suits your team.
CloudHosted 3CX1,000Minutes per channel10UK numbersUK teamThree support levels
Outbound minutes
Included for selected UK destinations.
UK phone numbers
Use new numbers or arrange to port existing numbers.
Hosted instance
Hosted platform with monthly licence billing.
Support options
Select configuration assistance, day-to-day management or enhanced integration support.
Desktop and mobile
Enable staff to answer and collaborate from different locations.
Keep your numbers
Guidance and coordination for the number-porting process.
Selecting an edition
Match capabilities to real operational needs.
The correct edition depends on the call handling, reporting, integration and AI capabilities required. We will map these during discovery rather than selling features your team will not use.
Explore hosted 3CXCore business calling
For organisations needing professional call handling and essential communications features.
Greater insight and integration
For businesses requiring more advanced reporting, integration and operational controls.
Intelligent customer handling
For deployments using supported AI reception, transcription or advanced workflow capabilities.
Commercial clarity
Contract, call allowances and additional costs.
We confirm the final service specification and any project work before the order is placed. Read our Hosted 3CX cost guide for the factors to compare, or standalone 3CX licensing if you already operate your own platform.
24-month term
Published Hosted 3CX packages have a 24-month contract. Monthly rentals exclude VAT.
Selected destinations
The included outbound minutes apply only to the stated selected UK destinations.
ITC SIP trunk required
Your SIP trunk must be supplied by IT Communications for full package support.
Integrations quoted separately
Microsoft Teams, CRM and AI integration setup is available as billable project work.
Hosted 3CX pricing questions
Understand the cost before you choose.
Is this the same as buying a 3CX licence?
No. These are managed Hosted 3CX packages combining the platform and the stated voice services and support. A standalone 3CX licence is for a system hosted and managed separately.
What additional costs should I allow for?
Check the selected SIP trunk, Support tier, new handsets, connectivity changes, out-of-allowance calls and separately quoted project work. Microsoft Teams, CRM and AI integration setup is billable project work. We confirm the service specification and additional charges before order.
How much does hosted 3CX cost per month?
Shared Hosted 3CX licence and hosting starts from £29.99 per month excluding VAT for four simultaneous calls and a maximum of 10 users. SIP trunks and Support are added separately. The published packages have a 24-month term. The final rental depends on capacity, edition and service requirements.
Is hosted 3CX priced per user or by simultaneous calls?
The service is primarily sized by simultaneous call capacity rather than charging separately for every user. Each tier has a maximum user allowance as well as a recommended user range. Both the user limit and peak simultaneous calls must fit your organisation.
Is hosting included in the monthly price?
Yes. The licence-and-hosting base includes the hosted 3CX instance and monthly licence billing within the stated package scope. SIP trunks and Support are itemised separately.
Which 3CX edition should I choose?
BASIC suits core business calling, PRO adds greater reporting and integration capabilities, and AI supports selected intelligent customer-handling features.
Are SIP trunks and telephone numbers included?
The required IT Communications SIP service is priced separately according to the selected package and channels. The first 10 UK Standard numbers are included with the selected SIP package.
What is the contract term?
The published hosted 3CX packages are supplied on a 24-month contract. Any separately quoted project work is confirmed before order.
Need to speak to someone?
We will help you shape the right service.
Talk through your users, locations, peak concurrent calls, existing numbers and required integrations with our team.